Manage
psychosocial risks
in your organization
A systematic approach that helps identify risks, plan actions and provide real support to employees.
less risk
and uncertainty
better results and engagement
compliance with regulations and standards
Psychosocial risk management is a process, not a one-time activity
Psychosocial risks impact not only employee well-being but also the functioning of the entire organization. Therefore, they require an approach that integrates employee perspectives with business needs.
Psychosocial risk management begins with understanding the organization and identifying areas requiring attention. Measurement allows us to assess the scale of risk, but only analysis of the results, preparation of a tailored action plan, and its implementation allow for the actual mitigation of identified threats.
Psychosocial risks impact people and business
A crisis in an organization can arise suddenly and require a quick, thoughtful response. We support companies in situations that impact the safety of employees, teams, and the functioning of the entire organization.
Risk
Stress
Overwork
Conflicts
Lack of manager support
Organizatio-nal changes
Excessive pressure
Organisational impact
Decrease in efficiency
Burnout
Deterioration of cooperation
Decline in engagement
Uncertainty and anxiety
Increase in absenteeism
Risk
Organisational impact
Stress
Decrease in efficiency
Overwork
Burnout
Conflicts
Deterioration of cooperation
Lack of manager support
Decline in engagement
Organizatio-nal changes
Uncertainty and anxiety
Excessive pressure
Increase in absenteeism
Organizations often know that a problem exists.
They don't always know:
- How do you measure it?
- Where do you start?
- What actions will be effective?
A single assessment won’t solve the problem
Many organizations stop at identifying the problem. EAP24 helps you take it further:
Mapping
We understand the organization - we identify areas requiring attention: management, communication, work organization, change, collaboration, and organizational culture.
Measurement
We measure risk levels - we use research tools, including WOD®, to analyze well-being, stress, burnout, engagement, and psychological safety.
Plan
We design a solution - based on the results, we create an action plan tailored to the size, industry, and specifics of the organization.
Mitigation
We implement actions - depending on your needs, these may include EAPs, training, webinars, mediation, crisis interventions, and consultations for HR and managers.
Mapping
We understand the organization - we identify areas requiring attention: management, communication, work organization, change, collaboration, and organizational culture.
Measurement
We measure risk levels - we use research tools, including WOD®, to analyze well-being, stress, burnout, engagement, and psychological safety.
Plan
We design a solution - based on the results, we create an action plan tailored to the size, industry, and specifics of the organization.
Mitigation
We implement actions - depending on your needs, these may include EAPs, training, webinars, mediation, crisis interventions, and consultations for HR and managers.
Compliance with standards
Our approach is consistent with the guidelines of the ISO 45003 standard on psychosocial risk management in the workplace.
Start building a psychosocial risk management system
Talk to an EAP24 expert about the challenges your organization is facing. We can help you determine what actions are worth taking - whether you are just starting to work on psychosocial risks or want to expand your existing support system.
We start with a conversation, not with a ready-made solution
We begin psychosocial risk mapping with a consultation with management, HR, or operations. The conversation is structured as follows:
Motivation
We explore the organization’s needs and motivations, as well as the reasons why it needs support right now.
Alarms
We identify the most important challenges and select priority signals that require attention.
Problem Drivers
We analyze the sources of the problems and organizational factors that increase vulnerability to psychosocial risks.
Action
We identify the most urgent actions and plan further solutions and long-term support.
How can we mitigate identified risks?
A comprehensive psychosocial risk management system. We combine an organizational approach with practical employee support. This provides organizations with:
EAP Program
Comprehensive support program for employees and their families
Training
We develop leadership and employee competencies in key areas
HR and Leadership Consultations
We support difficult decision-making and problem-solving
Mediation
We help resolve conflicts and rebuild relationships
Critical Interventions
We provide fast and professional support in crisis situations
Why EAP24?
Business Perspective
We understand your organization's challenges and support you in achieving your business goals.
Experienced Experts
We combine psychological, HR, and consulting expertise to deliver effective solutions.
From Assesment to Action
We don't leave your organization with a report—we help you translate results into concrete actions.
One organization. One partner. One strategy.
The first step to the EAP24 program
Managing psychosocial risks can be the first step in implementing a comprehensive EAP program.
Risk Assessment
Action Plan
Implementation
Monitoring
EAP24 Program
Organizational Resilience
Talk directly to an expert!
Every organization faces different challenges. Let’s discuss psychosocial risks in your company and together consider the best solution to meet its needs.
FAQ - frequently asked questions
Do we need to have EAP24 implemented to use the service?
No. Psychosocial risk management is a standalone service that can be used regardless of whether or not an EAP is in place. For organizations just building an employee support system, it can also be the first step toward implementing a comprehensive EAP24 program.
What does the psychosocial risk management process look like?
We begin the process by understanding the organization and identifying areas requiring attention. We then measure risk levels, analyze the results, and prepare a tailored action plan. In the next stage, we help implement risk mitigation solutions, such as EAPs, training, mediation, crisis intervention, and HR and management consultations.
Is mapping and measuring psychosocial risk enough?
No. Mapping alone reveals risk areas but doesn’t solve the problem. Therefore, we help translate the results into specific recommendations and actions, and then support the organization in implementing them and monitoring their effectiveness.
Is psychosocial risk management a one-time activity?
No. Organizations change as they grow, undergo restructuring, undergo personnel changes, and evolve their work practices. Therefore, we recommend regularly monitoring risk levels and assessing the effectiveness of implemented actions.
Czy EAP24 pomaga organizacjom w realizacji wytycznych ISO 45003?
Does EAP24 help organizations implement ISO 45003 guidelines?
Let's talk about your needs
Fill out the form and our expert will contact you to choose the best form of support.
Jak wygląda interwencja kryzysowa krok po kroku
Każda interwencja kryzysowa jest dostosowywana do charakteru zdarzenia, jednak jej przebieg opiera się na kilku podstawowych etapach. Większość organizacji posiada procedury dotyczące awarii systemów IT, pożaru czy utraty danych. Znacznie rzadziej przygotowuje się na kryzysy dotyczące ludzi, mimo że mogą one wywierać równie silny wpływ na bezpieczeństwo pracowników i ciągłość funkcjonowania firmy.
Interwencja kryzysowa – kiedy zwykłe wsparcie już nie wystarcza?
Nagłe zdarzenia w organizacji mogą w krótkim czasie wpłynąć na bezpieczeństwo pracowników, funkcjonowanie zespołów oraz sposób podejmowania decyzji przez menedżerów i zarząd. W praktyce interwencja kryzysowa jest odrębną usługą, której celem nie jest długoterminowa pomoc terapeutyczna, ale stabilizacja sytuacji i ograniczenie skutków zdarzenia dla całej organizacji.