Don't leave your organization alone in a crisis
Employee death, suicide attempt, accident, aggression, sudden events, or serious conflicts require quick decisions. EAP24 helps guide organizations through a crisis – from the first call to restoring security.
quick response to the incident
psychological and organizational support
for HR, managers
and management
Is your organization in this situation?
A crisis in an organization can arise suddenly and require a quick, thoughtful response. We support companies in situations that impact the safety of employees, teams, and the functioning of the entire organization.
Employee's death
Suicide attempt
Serious accident
Traumatic event in the team
Aggression or violence
If you're unsure whether crisis intervention is necessary, call us. We'll assess the situation together.
Zmarł pracownik
Próba samobójcza
Ciężki wypadek
Taumatyczne wydarzenie w zespole
Agresja lub przemoc
If you’re unsure whether crisis intervention is necessary, call us. We’ll assess the situation together.
What happens after your contact?
We guide the organization throughout the entire process – from initial contact to further support
Notification
We analyze the situation, the scale of the event and the needs of the organization
Kontakt ze specjalistą
Szybki kontakt z doświadczonym interwentem kryzysowym
Assessment of the situation
We identify risks, needs and priorities for action
Action plan
We establish an intervention plan tailored to the situation
Organizational support
We carry out activities for people and organizations
EAP Follow-up Care
We recommend next steps and provide support
Notification
We analyze the situation, the scale of the event and the needs of the organization
Kontakt ze specjalistą
Szybki kontakt z doświadczonym interwentem kryzysowym
Assessment of the situation
We identify risks, needs and priorities for action
Action plan
We establish an intervention plan tailored to the situation
Organizational support
We carry out activities for people and organizations
EAP Follow-up Care
We recommend next steps and provide support
Not sure if a situation requires intervention? Consult with us.
One contact is enough to jointly assess the situation and plan the first actions.
We support you at every level of the organization
We operate comprehensively – with both people and the company in mind.
We simultaneously support those directly affected by the incident, their supervisors, and those responsible for managing the situation.
HR
- Consultation and advice
- Recommendations for action
- Communication plan
- Support in decisions
Management Board
- Risk assessment
- Organizational decisions
- Strategic support
- Responsible actions
Managers
- Communication with the team
- Tips and Tools
- Consultations
- Support in the leadership role
Employees
- Psychological help
- Individual consultations
- Emotional stability
- Safe space
Why EAP24?
We combine psychology and business
We support people and the entire organization
We react quickly
In critical situations, every hour counts
We operate throughout Poland
Online, by phone and in person
This is part of the EAP program
After the intervention, we launch further, comprehensive support
Experience and trust
Experienced crisis interventionists and psychologists
Intervention is just the beginning
We help organizations return to stability and build resilience for the future.
Accident
Critical Intervention
Employee support
Managerial support
Trainings
EAP Programme
Organizational resiliance
Talk directly to an expert!
Contact Aneta or Marta to quickly discuss your organization’s challenges and discover optimal solutions.
FAQ - frequently asked questions
What is critical intervention for organizations?
Critical intervention is a rapid, professional, and short-term support provided after an incident that exceeds the capacity of employees or the organization to cope on their own. Its goal is to restore a sense of security, limit the psychological impact of the incident, stabilize the situation, and support HR, managers, and management in making the right decisions. This is the first stage of professional assistance, which helps reduce the risk of crisis escalation and plan further actions.
How does crisis intervention for an organization differ from critical intervention for an employee?
Employee intervention focuses on providing individual support to someone experiencing a crisis, such as the loss of a loved one, a traumatic event, or a mental health crisis. Organizational intervention has a much broader scope, encompassing simultaneous support for management, HR, managers, teams, and employees. In addition to psychological support, it includes a risk assessment, communication recommendations, an action plan, and the organization of further support for the entire company.
What does crisis intervention look like in practice?
Each intervention is tailored to the nature of the incident, but typically involves four stages: urgent contact and situation analysis, risk assessment, initiation of appropriate actions, and preparation of recommendations for the following weeks. Depending on the organization’s needs, support may include consultations for HR and management, psychological support for employees, team meetings, and stabilization activities. Interventions are conducted by phone, online, or at the client’s office.
Is critical intervention only available to companies using the EAP24 program?
No. We provide critical intervention for organizations covered by the EAP24 program, as well as on a one-off (ad hoc) basis. At the same time, companies with an EAP program have the ability to seamlessly transition from intervention to further support activities, such as psychological consultations, psychiatric support, training, mediation, and programs to strengthen organizational resilience.
How quickly can crisis intervention be initiated?
In urgent situations, contact with the organization occurs immediately upon receipt of the report. From the very first conversation, we help assess the nature of the incident, determine the risk level, and select the appropriate support model. In many cases, a quick consultation allows for appropriate decisions to be made and the impact of the crisis to be mitigated at an early stage.
Let's talk about your needs
Fill out the form and our expert will contact you to choose the best form of support.