EAP24 AUXI SERVICE CENTER
Our company
We have been operating on the market since 2010 we stem from the consulting and training services industry.
Our cooperation with corporate clients and large companies has shown us the need for systemic support of company employees in solving problems, both in their professional and private life. Group trainings do not allow for an individual approach to employees’ problems, and coaching is still a high-end service.
The development of Employee Assitance Programs, based on international standards, as a benefit offer for our clients and their employees, has become the next stage of our activity.
Grupowe szkolenia nie dają możliwości indywidualnego podejścia do problemów pracowników, a coaching nadal jest usługą z górnej półki cenowej.
Dlatego naszą misją stało się opracowywanie Programów Wsparcia Pracowników EAP –wzorujących się na międzynarodowych standardach – jako oferty benefitu dla grona naszych klientów i ich pracowników.
“We are proud of a team of specialists (psychologists, therapists, coaches, consultants, psychotherapists) who have the qualifications and experience to support participants of EAP programs. We have a network of contacts throughout the country, thanks to which we provide professional support in a wide range of human problems.”
– Anna Wojciechowska, CEO EAP24
„Jesteśmy dumni z zespołu specjalistów (psychologowie, terapeuci, coachowie, konsultanci, psychoterapeuci), którzy mają kwalifikacje i doświadczenie, aby wspierać uczestników programów EAP. Mamy sieć kontaktów w całym kraju, dzięki czemu zapewniamy profesjonalne wsparcie w szerokim spektrum problemów ludzkich.”
– Anna Wojciechowska, CEO EAP24
Our clients
Our clients are employers who provide modern benefits to their employees.
We act in a comprehensive manner for every company that joins the EAP – we support HR departments in EAP implementation and communication.
It is our intention to provide statistics informing employers about employee support needs in those areas that affect efficiency, absenteeism and staff turnover in the company. We believe that a better quality of life for employees will translate into their greater involvement and loyalty to the organisation.
We provide our services to companies in Poland, Germany and the Netherlands. We work in Polish and English.
Feel free to contact us to learn about our references and implementation examples.
We are a member of The Employee Assistance European Forum – an organization that since 2002 brings together EAP service providers from 23 countries in Europe.
Our company is a partner of Optum Health www.optum.com, one of the world’s largest companies offering services in the field of:
- health (care, financial services, pharmacy services)
- Employee Assistance Programs
- well-being solutions.
Optum Health has been operating globally for over 37 years, offering services in more than 200 countries and serving more than 2,000 international companies and more than 11 million individual customers.
oining the Optum Health partner network was preceded by due diligence in areas such as:
- service (counselling & critical incidents)
- staffing and credentialing for service
- regulation & compliance
- data collection
- quality management.
In practice, this means that by acting locally, we meet high international standards of employee assistance services. EAP is a globally recognized standardized solution aimed at supporting employees and employers. Counseling and psychological assistance are carried out through individual consultations (easy and quick access), while constant communication about the EAP program in the company and psychoeducational activities ensure continuous building of awareness regarding caring for mental well-being and a healthy workplace. EAP is not a training well-being platform or a platform for online psychotherapy. EAP is an assistance service that is especially important in uncertain times and difficult situations.
Cooperation with Optum Health opens a very wide window to the world of best practices of psychological support for employees and employers.
We are a Partner of EAP Institut. The organization was founded in 2011 with the vision of promoting “orientation towards business sense” and offering practical solutions in this area. Today, the company is one of the leading providers of employee assistance services in Austria.
Our company is a partner of Medicover Benefits, a company that provides modern solutions supporting HR departments in relations with employees.
We invite you to use our services at www.platformabenefitowa.pl.
Our company is a partner of the Family-Couple-Unit Clinic of the SWPS University. The aim of the Clinic is to help, among others, by:
- mediation related to divorce and childcare after divorce,
- advice on preparing parents for talks with their child/children about divorce,
- supporting couples and individuals in crisis situations,
providing knowledge, helping to build bonds and autonomy, - comprehensive psychological diagnosis,
- creating development groups for single mothers,
- working with homosexual couples and families in going through crises related to a homosexual family member,
- teamwork, taking into account the family context in consulting and psychotherapeutic work,
- research and scientific activity,
- educational and teaching activities.
EAP24 Team
Anna Wojciechowska
Marta Semczuk
Aneta Olejnik
Aleksandra Kumorek
Aleksandra Niżyńska
Joanna Plata
Joanna Kordalska
EAP24 Consultants
We are proud of our team of specialists (psychologists, therapists, coaches, consultants, psychotherapists) who are qualified and experienced to support EAP participants. We have a network of contacts all over the country, so we provide professional support in a wide range of problems.
Areas of specialisation
- clinical psychology,
- cognitive behavioural therapy,
- addiction therapy,
- family therapy,
- crisis interventions.
Experience and skills
- experience of working in an assistance call centre / helpline (minimum 2 years),
- knowledge and experience in clinical psychology,
- knowledge and experience in crisis interventions,
- the ability to conduct motivating interviews,
- the ability to build change in a therapeutic client.
Our resource also includes business knowledge and HR experience, thanks to which we are a partner for business.
We cooperate with an external law firm providing professional legal advice.
What does the lighthouse motif mean to us?
The lighthouse is not just a symbol, but the essence of our mission at EAP24. It is a metaphor for the support we offer to anyone facing challenges in their professional and personal lives. The lighthouse lights the way in the darkness, shows a safe direction and helps find peace in moments of uncertainty.
For us, the lighthouse motif means accompanying our customers on their journey – whether they are looking for solutions to larger problems or need a momentary guide.
We want to be a source of stability that helps you find balance and make the right decisions when your environment seems challenging.
The lighthouse reflects our readiness to act and the awareness that each of us sometimes needs a light to show the way.
It is a symbol of the care, understanding and responsibility that guide our daily work with people and for people.
Contact form
If you need support from EAP24, please use the contact information provided by your employer.
