The way EAP services are provided and thus the cost estimation of EAPs assumes the participation of all company employees (as well as members of their immediate family).
The standard of the support provided assumes its easy availability, i.e. from 8 a.m. to midnight, 7 days a week, 365 days a year.
The helpline, the EAP portal (including webinars) can be used by both employees and members of their immediate family (husband/wife, partner, children over 16 y.o.a.).
No, EAPs ensure confidentiality, anonymity and impartiality of the support provided.
The main assumption of the EAP Helpline is easy accessibility, adequate to the number of EAP participants, as well as professionalism and experience of telephone consultants (psychologists, therapists, coaches).
Psychologists, therapists, coaches with professional psychological background and experience in working with clients over the phone.
Yes, it requires an individual appointment.
Yes, it requires an individual appointment.
This depends on the terms of the EAP contract.
Sessions can be continued individually outside the EAP.
We inform you about the need for specialist assistance in relation to your problem and we also provide support to make it easier for the interlocutor to arrange an appointment with a specialist such as a psychiatrist.
Yes. The scope of support is governed by the contract.
Yes. The scope of support is governed by the contract.
Yes. The scope of support is governed by the contract.
Yes. The scope of support is governed by the contract.
Yes – then it is not the EAP, but the purchase of a package of various psychological consultations.
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