The EAP implementation process:
- EAP cost estimation for organisations.
- Approval of the EAP and its addition to the employee benefits package in the organisation.
- Developing a plan and preparing HR for the implementation of the EAP.
- EAP communication in the organisation.
- Providing employees with access data to the EAP Helpline and myEAP24 portal.
- Permanent cooperation with HR responsible for the EAP in the organisation.
- Continuous communication and promotion of the EAP in the organisation (newsletters, webinars, EAP Ambassadors, good practices, Q&A).
- Monitoring the quality of services provided for EAP participants (feedback).
- Reporting on the EAP utilisation ratio in the organisation.
- Consultation on factors that may affect employees’ efficiency in order to identify areas requiring special support.