The EAP implementation process:

  • EAP cost estimation for organisations.
  • Approval of the EAP and its addition to the employee benefits package in the organisation.
  • Developing a plan and preparing HR for the implementation of the EAP.
  • EAP communication in the organisation.
  • Providing employees with access data to the EAP Helpline and myEAP24 portal.
  • Permanent cooperation with HR responsible for the EAP in the organisation.
  • Continuous communication and promotion of the EAP in the organisation (newsletters, webinars, EAP Ambassadors, good practices, Q&A).
  • Monitoring the quality of services provided for EAP participants (feedback).
  • Reporting on the EAP utilisation ratio in the organisation.
  • Consultation on factors that may affect employees’ efficiency in order to identify areas requiring special support.


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